How long will my order take to be delivered?
The shipping time depends on your location. However, it usually takes only 1-3 business days for shipping within West Malaysia and 7-10 business days for East Malaysia (Sabah & Sarawak)
All orders are expertly packaged, prepared, and shipped within one business day of ordering. The typical delivery time frame is between 1-3 business days. Depending on your location, you may receive items much earlier.
All orders are shipped with the tracking number so you can track them every step of the way!
Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 30 days beginning only when our package is delivered to your address. We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases. We're confident our premium curated product selection will meet or exceed your expectations but if you want to make a return - please contact our support team at [email protected] and we will respond within 24 hours to assist with the process.
What are your shipping options? - Limited by volume.
We offer mutiple shipping option. Please see our shipping page for more detailed information.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated product. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you. [email protected]
Where do you ship from?
Primarily we ship out from our warehouse located in Endah Parade Shopping Complex, Kuala Lumpur.
Please ontact us at [email protected] or +60123666561 (WhatsApp Only)